Wednesday, February 6, 2013

Its been a while...so here is an update

Hello everyone yes its been a long while since I have posted anything on here about our house.  Lisa and I have been very busy with the baby and also trying to get everything unpacked and settled in and of course enjoy the holidays with our little boy.

So lets begin with the move into our new home was very uneventful and thankfully we had lots of help.  However it wasn't to long after we moved in that we started having all kinds of issues.  To be honest it has been very difficult to get Ryan to address all of our issues.  Let me put it to you this way we moved into our house on Oct 4th 2012 and has of today Feb 6th 2013 there still trying to fix all our 30 day inspection issues.  The customer service has been awful...were told that workers will be at our house on such a day and time only to see there constantly late or no one shows up at all!!

Some of our issues included:  bowed baseboards on every floor of the house, buckling cement floor in the storage portion of the basement, bowed crooked basement walls that needed torn out and replaced,  drywall tape showing thru the ceilings in just about every room, our large foyer window has been replaced twice, morning room windows replaced, bowed or wracked kitchen walls, hard wood flooring coming up, giant swamp in our back yard,  a fireplace that pings every time it rains, noisy pipes, squeaky floors, heat registers that pop when you walk across the floor, hell even the lamp post was crooked.  Gutters that leak from every mitered corner, a squeaky gas meter, doors that would not seal and in fact allowed snow to enter the house when they were closed!! , cracked ceiling in many rooms, defective carpet...I guess you get the picture I could seriously go on!!!  It makes me so sick and angry that 4 months after closing were still trying to get all of our issues resolved....before you know it the 10 month inspection will be here and were still working on the 30 day issues....Did I mention the poor quality kitchen cabinets with stains and scratches that they wont replace only re skin??

So to date I have not completed and surveys and don't intend to complete any until all our issues are fixed.  Honestly I would never build a Ryan home ever again!!!

More updates to come...I hope everyone is having better luck than we are.